• virtualconsultation-header

Now Available

One-on-one virtual consultations for product support, car seat checks, or service appointments

From car seat installation and proper fit to pushchair and playard set up, our expert Customer Service Team and Child Passenger Safety Technicians are here to guide you through the process from beginning to end.

Get started by scheduling a complimentary Virtual Consultation with one of our qualified team members. Within your 30-minute appointment window, we will go over your questions and via Zoom Conferencing.

Schedule Now

Safety Starts Here

We’re here to help answer all of your car seat questions, from installation to proper fit, when to transition, and the various support services we provide. We’re excited to share our knowledge with parents, parents-to-be, and caregivers!

Vereinbare eine kostenlose virtuelle Beratung (aktuell nur auf Englisch möglich)

  • Support_Schedule_Appt_1

    Vor dem Termin

    Vergewissere dich, dass du dein Produkt registriert hast und schicke eine Beschreibung, welche Hilfe du brauchst. Willst du einen Autositz einbauen? Quietschende Räder? Wir finden die richtige Person, die dir helfen kann!

  • Support_Schedule_Appt_2

    Während des Termins

    Unsere geschulten Fachkräfte führen dich durch die einzelnen Schritte zur Lösung deines Problems. Sie haben ein passendes Produkt für dich bereit, führen dich durch den Prozess und beantworten alle Fragen, die du währenddessen hast.

  • Support_Schedule_Appt_3

    Nach dem Termin

    Wir schicken dir eine Nachfass-E-Mail mit allen weiteren Details oder Unterlagen, die dir weiterhelfen könnten.

  • 3 Year warranty on select, registered products

    Three Year Warranty

    UPPAbaby is proud to offer a one-year extended warranty (for a total of three years) on all juvenile gear and accessories (Pushchairs, Car seats, Playard, Bassinet, RumbleSeat, and PiggyBack). To receive the warranty, simply register online within three months of purchase and provide a valid receipt from an authorized retailer. It’s our way of saying thank you for putting your trust in us.

  • Limited lifetime warranty on registered car seats

    Limited Lifetime Warranty

    UPPAbaby offers a LIMITED LIFETIME WARRANTY on all car seats. To receive the LIMITED LIFETIME WARRANTY, customers must register their product within three months of purchase and provide a valid receipt from an authorized retailer. The lifetime of the product is defined by the expiration date included on the product. The LIMITED LIFETIME WARRANTY represents UPPAbaby’s continuous commitment to child passenger safety.

  • TravelSafe guarantees your registered gear and travel bags

    TravelSafe Guarantees Your Gear

    You can gate-check your gear without any fear thanks to our TravelSafe program! With the purchase of an UPPAbaby Travel Bag, you qualify for our TravelSafe Program which insures your playard, pushchair, car seat, RumbleSeat, or Bassinet during air travel. Simply register both your gear and your Travel Bag before your departure, and any damage caused to your product during air travel is fully covered by UPPAbaby, under the terms of your original warranty.